Use this playbook to prepare one guide's Seasonal Kit and finish with every item explicitly resolved.
Before you start
- Act as
- An Operations user and an Inventory user
- Guide
- A guide who does not have an active Seasonal Kit checkout
- Starting state
- The Seasonal Kit inventory is stocked and prep has not started for this guide
- Physical reality
- Inventory can gather the standard items and confirm sizes or substitutions
Run the scenario
- 1OperationsTrailhead · Guide profile
Start Seasonal Kit preparation for the guide.
Expected evidence
A guide-specific preparation task is created from the standard kit inventory.
- 2InventoryTrailhead · Guide Seasonal Kit
Review every item and record whether it is ready, substituted, unavailable, or blocked.
Expected evidence
Every required item has a visible decision and unresolved items remain easy to identify.
- 3OperationsTrailhead · Guide Seasonal Kit
For any blocked item, choose to wait, approve a substitute, or record an explicit exception.
Expected evidence
No blocked item disappears silently; each one has a recorded operational decision.
- 4InventoryTrailhead · Guide Seasonal Kit
When every item is resolved, mark the kit Ready for checkout.
Expected evidence
The kit status changes to Ready for checkout without moving custody to the guide.
- 5GuideTrailhead Mobile · Seasonal Kit
Open the Seasonal Kit area after inventory marks the package ready.
Expected evidence
The guide can see that the kit is ready for pickup, but it is not yet shown as checked out.
Scenario completed
Every required item has a decision and the kit is ready for checkout.
- Kit preparation
- Not started→Prep requested
- Item readiness
- Unknown→Decisions recorded
- Kit status
- Under review→Ready for checkout
If it does not match
- If prep cannot start, confirm that the Seasonal Kit inventory contains active tracked items with available stock.
- If the kit cannot be marked ready, review every unavailable, blocked, or undecided item and record its outcome.
- If custody already belongs to the guide, confirm that checkout was not recorded before the physical handoff.