A new guide is joining the season. The standard kit has to be physically prepared before it can be handed over.
Track
Seasonal Kit
Phase
Physical preparation
Starts with
Guide needs a prepared kit
Ends with
Kit ready for checkout
A guide is confirmed for the season and will need the standard Seasonal Kit. The kit is not just a list — someone has to physically gather the items, check sizes, and deal with anything that is missing or unavailable before the guide can receive it.
Operations starts kit prep from the guide's Trailhead profile.
Prep is started from the guide's profile, so the kit is tied to a specific person from the very beginning.
The request lands as a physical task: gather the standard items for this guide.
Real stock rarely matches the list perfectly — wrong sizes, items out of stock, or components that need a substitute.
Every item gets an honest status instead of a vague 'mostly done'. Blocked items are visible, not hidden.
Wait for stock, approve a substitute, or hand out the kit anyway with an explicit exception on record. The decision is deliberate, never silent.
This is the key moment: 'Ready' means every item is accounted for—not that someone stopped looking.
Starts the prep, follows its progress, and makes the call when something is blocked: wait, substitute, or proceed with an explicit exception.
Does the physical work: gathers items, checks sizes and availability, and gives every required item a clear decision.
May see that a kit is being prepared, but takes no action yet. Nothing is theirs until the physical handoff.
The guide's kit moving through its states: requested, in inventory review, blocked, or ready.
Why: Know exactly which guides are ready for the season and what is holding the others up.
A physical prep task with an item-by-item checklist and decisions.
Why: Work through the kit methodically and surface problems early.
At most, a note that their kit is being prepared.
Why: Reassurance that gear is coming — without any action to take yet.
Starting prep is not checkout. Custody of the gear changes only when the physical kit is handed to the guide — never before.