TrailheadGuides & AssignmentsPeople
WF-01Identity

Add a Person to the Guides List

A person is expected to work with the operation, but staffing cannot begin until their role and identity have one trusted home.

Track

People

Phase

Identity

Starts with

Person absent from Guides list

Ends with

Uninvited person profile

You are here

WF-01
  1. WF-01Add A Person To The Guides List
  2. WF-02Invite A Person
  3. WF-03Complete Mobile Onboarding
  4. WF-04Review Person Readiness
  5. WF-05Maintain Professional Documents

The situation

A new guide, assistant, or coordinator is joining the operation. Trailhead needs a trusted person profile in the Guides list before invitations or assignments can follow.

What starts it

Operations decides to add the person to Guides.

How it unfolds

OperationsManagerSystem
  1. 1

    Operations starts a new person profile in Guides.

    Operations

    The profile establishes identity, not a work commitment.

  2. 2

    Operations enters the person's name and contact details.

    Operations

    A usable email also prepares the record for a later invitation.

  3. 3

    The manager records whether the person may work as guide, assistant, or both.

    Manager

    This is the key moment: role eligibility now controls which future team slots may use this person.

  4. 4

    Operations adds the relevant daily rates and initial active state.

    Operations

    These work details still do not create an assignment.

  5. 5

    Trailhead adds the person to the Guides list as not yet invited.

    System

    Operations can wait to grant mobile access until the right moment.

Who's involved

Operations

Creates the person's profile and records their working details.

Manager

Confirms the roles the person may perform and their initial active state.

System

Keeps the person profile separate from invitations and assignments.

What each person sees

Operations

The new person in the Guides list with contact and work details.

Why: Establish one trusted person profile.

Manager

Role eligibility and active state on the guide detail.

Why: Control who may be considered for staffing.

The rule to remember

A person profile establishes identity and eligibility; it never assigns work.